Cognizant Off Campus Drive | Technical Support | Fresher’s| Any Graduate | 2019/2020/2021
Job Role : Technical support Qualification : BE/B.Tech/ME/M.Tech/MCA Batch : 2019/2020/2021 Batch Experience : (0-2) Years Last Date : 30 October 2021 11:00 PM Package : 2.5LPA
Job Role : | Technical support |
Qualification : | BE/B.Tech/ME/M.Tech/MCA |
Batch : | 2019/2020/2021 Batch |
Experience : | (0-2) Years |
Last Date : | 30 October 2021 11:00 PM |
Package : | 2.5LPA |
Job Description:-
- Responsible for providing IT Infrastructure support covering cloud and on premise products like Windows, Azure, MS Office and other business applications to our global customers
- Collaborate with 5.6+ Million Users globally to ensure seamless functioning of business
- Work in partnership with various business domains like Banking, Finance, Insurance, Communications, Media, Retail, HealthCare, Life Sciences, Technology Consulting etc.
- Provide expert solutions on infrastructure, applications, hardware and software installations and networking queries
- Accountable for gathering information through client conversation and ensuring optimal resolution
- Engage in business interactions with end users to provide innovative approaches
- Evaluate the critical needs of the users and provide quality deliverables to enhance user satisfaction
- Clarify user queries and work collaboratively to ensure there is no business impact
- Using high level of problem solving and critical thinking skills to engage in time-bound tasks
- Industry standard business hours with rotational shifts to support global customers
- Delivery locations across India encouraging relocation based on business requirement
- Good communication skills & Should be open to work in flexible shifts
Eligibility
Any 3 years Graduation program
50 % in X, XII, Diploma, UG, No Standing Arrears. Max Gap 2 Years. PG Not eligible.
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- Responsible for providing IT Infrastructure support covering cloud and on premise products like Windows, Azure, MS Office and other business applications to our global customers
- Collaborate with 5.6+ Million Users globally to ensure seamless functioning of business
- Work in partnership with various business domains like Banking, Finance, Insurance, Communications, Media, Retail, HealthCare, Life Sciences, Technology Consulting etc.
- Provide expert solutions on infrastructure, applications, hardware and software installations and networking queries
- Accountable for gathering information through client conversation and ensuring optimal resolution
- Engage in business interactions with end users to provide innovative approaches
- Evaluate the critical needs of the users and provide quality deliverables to enhance user satisfaction
- Clarify user queries and work collaboratively to ensure there is no business impact
- Using high level of problem solving and critical thinking skills to engage in time-bound tasks
- Industry standard business hours with rotational shifts to support global customers
- Delivery locations across India encouraging relocation based on business requirement
- Good communication skills & Should be open to work in flexible shifts
Eligibility
Any 3 years Graduation program
50 % in X, XII, Diploma, UG, No Standing Arrears. Max Gap 2 Years. PG Not eligible.
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